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Cleaning Instructions for Plush Toys:

1. **Surface Cleaning:**- Use a damp cloth or sponge with mild soap to spot clean the surface of the plush toy.
- Gently scrub any stains or dirt marks.
- Avoid using harsh chemicals or bleach, as they may damage the fabric.

2. **Machine Washing:**- Check the care label on the plush toy for specific washing instructions.
- If machine washable, place the plush toy in a laundry bag or pillowcase to protect it during the wash.
- Use a gentle cycle with cold water and a mild detergent.
- Avoid using hot water or strong agitation settings, as they can damage the toy.

3. **Drying:**- After washing, gently squeeze out excess water from the plush toy.
- Air dry the toy by laying it flat on a towel or hanging it to dry.
- Avoid using a dryer or direct heat, as it can cause the toy to lose its shape or damage the fabric.

4. **Brushing:**- Use a soft-bristled brush to fluff up the fur of the plush toy after it has dried.
- Brush in the direction of the fur to maintain its softness and appearance.

5. **Stain Removal:**- For tougher stains, consider using a gentle stain remover or a mixture of water and mild soap.
- Test the cleaning solution on a small, inconspicuous area of the toy first to ensure it does not cause damage.

6. **Regular Maintenance:**- Regularly brush and fluff the plush toy to keep it looking clean and well-maintained.
- Store the toy in a clean and dry place when not in use to prevent dust and dirt buildup.

Remember to always follow the specific care instructions provided by the manufacturer to ensure the longevity and quality of your plush toy.

Shipping policy
How long will shipping take?

 For products in stock:

If we have them in stock and we can ship it directly once you place your order.It's usually be 5-35business days to deliver your package.Shipping will be a little slow because it is a cross-border shipping transaction.If you are not hurry to get them please order to grab these cheap and cute accessories!

 For Design service:

Depends on complexity, usually takes 3-7 working days.

Delivery：

Final shipping cost is on the basis of country or region. We cooperate with USPS/FedEX/DHL/E-EMS/CNE etc.Please notice the update on shipment, you may need to check with your local post office to pick up you order. When you receive your parcel don't hesitate to share your feeling with us.

When do I receive my tracking number and/or how can I check my order status?

You’ll receive an email with your tracking information after your tracking number has been created within 12hrs.

When will you ship after I place my order?

We ship all orders within 1-2 weeks after order completion. This does not include shipping time.

Can i change the address？

Yes you can.Please make sure to enter the correct address when placing an order. We will ship your order to the address you provided. The buyer has a responsibility to ensure that the address they provided is correct. We will not be responsible for incorrect shipping addresses. If your address is incorrect, please email :duolamitoy@gmail.com

Send an email to with the following included:

Email subject: “Address Correction + ‘Your Order #’”
Email Used For Confirmation
Correct Address

As soon as possible with your order number and the correct shipping address. If the order has not shipped yet, we can change the address for you.

Please refer to your tracking info for updates on shipping as it is out of my control once we drop it off at the post office.

If you still cannot find your order after it is marked as "delivered," please check with your neighbors and local post offi